FAQ - Frequently Asked Questions
Your Frequently Asked Questions are automatically added here. Don't see your question on the list? Send a support request!
- ActiveRAID Power Profile for selecting a UPS and Environmental Specification
- What are the power, cooling and weight statistics of the mSAN systems?
- What are the power, cooling and weight statistics of the new mVault systems?
- What are the power, cooling and weight statistics of the new mRAID systems?
- How to prevent WWNN duplication on ActiveRaid and mRaid Controllers
- How do I change a LUN's controller assignment?
- Active Admin Port Numbers
- Data Recovery Options
- Fibre Channel Port Settings
- Controllers Out of Sync
- Default Password
- How Do I Update Firmware on my ActiveRAID?
- The alarm is sounding and the fan indicator is red
- I cannot communicate with my ActiveRAID
- Under Xsan, with the Xserve RAID I had to dedicate one controller to a small metadata volume, and if that controller failed my entire SAN went down - how is Active Storage different?
- Is Mac OS X Tiger (10.4) Supported by the ActiveRAID and ActiveRAID ES?
- What are the physical dimensions of your system?
- What Fibre Channel cards are 'approved'?
- is the ActiveRAID Apple Certified? Do you work with Xsan2, Final Cut, Final Cut Server, Mac OS X?
- You mention support for Xsan - but our workflow consists of other SAN software such as MetaSAN or FibreJet - do you support these?
- How do I share the storage to other users? Do you offer Ethernet connectivity?
- How do I setup my ActiveRAID? What RAID levels are supported?
- Does the ActiveRAID work with iSCSI?
- How do Redundant RAID Controllers work ? What happens if one fails?
- How many network drops do I need for each ActiveRAID? What IP addresses will they be?
- Can I add ActiveRAID to my existing Xsan Installation?
- What Fibre Channel Switches are recommended?
- Can I add more than one Expansion Chassis to my ActiveRAID System?
- Where's the Power Button on the ActiveRAID and ActiveRAID ES?